Tuesday
Mar152011
Tuesday, March 15, 2011 at 11:59PM Mikkel Svane, Founder of ZenDesk on This Week in Startups #124
This week on the show founder Mikkel Svane gives us the inside scoop on his company Zendesk. With huge profits and a steadily growing user base, find out how they became one of the best customer service support systems in the world!
1:30-5:00 Jason Loves Seaworld
8:00-10:00 Why did you start ZenDesk? Why was Zendesk turned down from TechCrunch50?
10:00-12:00 Why is it easier to start a tech company in California?
13:00-14:00 Jason Calacanis Loves the French
14:00-15:00 Whats the difference between the tech scene in Europe and California?
15:00-17:00 When did Zendesk start look for funding?
17:00-19:00 When did you get your series B and C?
19:00-21:00 When starting a company how do you pick a V.C.?
21:00-23:00 Is there a different way of doing business in Europe opposed to the US?
23:00-24:00 How does ZenDesk make money?
24:00-25:00 Who are your users?
25:00-26:00 How many people are working at Zendesk?
26:00-28:00 How do you internationalize the software?
28:00-30:00 What do SAAS companies look for when setting up a company?
30:00-32:00 Why is it important to have a good board?
32:00-34:00 What is the future of Customer Service?
FOLLOW on TWITTER
Follow Jason: @Jason
Follow Tyler: @steepdecline
Follow ZenDesk: @zendesk
Follow Mikkel: @mikkelsvane
.CO CONTEST !This Week In is giving away 1 MacBook Air* to the company who shows us the best use of an original .CO domain. Jason and Tyler will Judge the contest which ends APRIL 1st, 2011. Send Contest Entries and .CO receipts to Contest@Thisweekin.com
Help spread the word! Give a Tweet to our Sponsors @dotco and let em know you entered. Or check them out over at www.Opportunity.co.....And Good luck to everyone!
*Mac Book Air Specs: 2.13GHz Intel Core 2 Duo , 4gb of Memory, + a Superdrive
Reader Comments (3)
Tylor's insight was the best so far to date!!!
Loved it.